
What does it take for an independent insurance agent to provide insurance quotes versus getting a quote in 5 minutes or less?
The difference between an independent insurance agent providing quotes and getting a quote in “5 minutes or less” (like you see advertised by online insurance companies) comes down to a few key factors: technology, data access, carrier relationships, and process automation.
Here’s a breakdown of what it really takes for an independent insurance agent to provide quotes — and why it often takes more time.
1. Gathering Detailed Client Information
Time Required: Moderate
An independent agent typically gathers more comprehensive, personalized information (e.g., full driving history, property details, business structure, etc.) to ensure:
- Proper coverage
- Eligibility with different carriers
- Accurate risk assessment
This is often done manually via phone, email, or form — which takes time.
In contrast, “5-minute quotes” use streamlined online forms and sometimes third-party data pulls to fill in the gaps.
2. Accessing Multiple Carriers
Time Required: Varies by system
Independent agents are not tied to one company — that’s their strength. But to provide quotes, they must either:
- Log into multiple carrier websites one by one (time-consuming)
- Use a comparative rater or aggregator platform (faster, but limited)
Some agents may be appointed with dozens of carriers, each with different underwriting rules.
Online insurers giving “5-minute quotes” typically show prices from one company (captive) or a few partners via API integrations. Where an independent agent works with more than one company and thus will be working with multiple companies.
3. Quoting Technology & Automation
Time Required: Depends on tools
Our Agency and most agents using modern tools (like EZLynx, PL Rating, or Tarmika) can generate quotes more quickly. These tools:
- Input client data once
- Push it to multiple carriers
- Return quotes in minutes (for personal lines auto and home only)
Without those tools, agents must quote manually — a slow process.
4. Coverage Customization & Advising
Time Required: High (but valuable)
Unlike quick online quotes, an independent agent often:
- Reviews coverage options in detail
- Recommends limits, endorsements, or exclusions
- Explains pricing differences between carriers
This advisory role adds time but significantly improves quality and fit.
5. Underwriting Requirements
Time Required: Can delay quotes
Some carriers require:
- Additional documentation (e.g., appraisals, loss runs)
- Manual underwriting
- Home inspections or business evaluations
This slows the quoting process and makes “5-minute quotes” unrealistic in some cases (especially for commercial lines or complex risks).
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